eROI Days Email Agency

I wanted to write a retraction on the below post as Banana Republic saved themselves by me today. After posting the below comments on getting an email for women’s jeans (although I liked the images), I sent them an email letting them know that I would have liked to be able to self adjust my user profile with them to MALE. Well a few hours later, and an experience I had already forgot, they emailed me back with the below… And Saved themselves. Thanks Banana I will be watching these next two weeks for the change.

Dear Mr. Boyd,

Thank you for your e-mail regarding BananaRepublic.com promotional
e-mails. We apologize for any inconvenience our service has caused you. At this time, we have updated your e-mail preferences, so you will now receive Men’s promotions and updates. Please allow 2 weeks for this change to take effect. Again, we apologize for any inconvenience and look forward to shopping with you soon at BananaRepublic.com.

If we may be of further assistance, please contact us via e-mail at
custserv@bananarepublic.com or by calling 1-888-BR-STYLE. Our Customer Service Consultants are available 24 hours a day for your convenience.

Sincerely,
Maureen
Customer Service Consultant