eROI Days Email Agency

This blog post isn’t an effort to toot our own horn, although I’m definitely proud of my team for this accomplishment. This entry is about sharing the feedback from the evening and showing my appreciation for organizations like OEN (Oregon Entrepreneurs Network) who provide the foundation for entrepreneurial learning, networking, and mentoring in this great, underappreciated (from a business standpoint) state.

eROI was chosen as 1 of 3 finalists for the OEN Company of the Year Award in the Working Capital category. This event celebrates Oregon entrepreneurs and businesses as if we were in Hollywood (which is a welcome change from the other 364 days of the year when we are in the trenches with very little recognition or pause for celebration). I was getting a little bit nervous as the time approached to lead up to the 3 finalists (eROI, AuctionPay, and Cayuse). On 3 huge video screens, videos of each of the 3 finalist CEOs played. The videos were shot 2 months prior and I was self-conscious watching the video from the audience (of 900 people), but fortunately the video editor chose the best of my rambling answers and focused on my primary point of truly listening one-on-one to my employees and transforming the process and the culture based on their input.

Many of the eROI employees at the table appreciated that I didn’t focus on sales or marketing success, but very candidly exposed a problem that became a strength. Here’s what a fellow business owner emailed me the following day:
“Hi Ryan,
Just a note to congratulate eROI on making the finalists for the OEN Awards! I enjoyed watching your interview video for the OEN Awards last week at the awards dinner… especially the part about asking each and every employee for direct feedback on how they were feeling. Very brave ;-)”

We didn’t win (AuctionPay was the deserving winner as they’ve built an amazingly scalable company), but eROI is doing a few things right to even be in the running.