My Twitter Stream from Inc. 5000 Conference
Sep 30 2009
The calm before the storm at #inc5000. Already connected with old friends and Inc magazine staff http://yfrog.com/0oqxmjj 5:56 PM Sep 23rd from Tweetie

One more photo from Gaylord resort in wash dc. Schwanky. http://yfrog.com/16vonyj 5:57 PM Sep 23rd from Tweetie

#inc5000 conf starting now. Largest attendance ever at 1,700 of us. Aggregate rev of $214 billion http://yfrog.com/0nxn1jj 6:14 AM Sep 24th from Tweetie

Tony hsieh of zappos.com about to keynote on topic of the science of happiness. Transformative to hear it at #sxsw. Now at #inc5000 6:20 AM Sep 24th from Tweetie
@zapposceo telling story of pizza co to online advertising to investing in startups, bored with investing, took on CEO role at zappos 6:25 AM Sep 24th from Tweetie
All about customer service. Marketing dollars mainly go to cust svce so customers spread love via word of mouth 6:28 AM Sep 24th from Tweetie
@zappos did over $1 billion last year. All about delivering wow. Lots of surprise overnight ups upgrades. Package shows up 8 hrs later 6:31 AM Sep 24th from Tweetie
50% of performance review is about fit with company culture and values @zappos 6:33 AM Sep 24th from Tweetie
Zappos is about delivering happiness in a box to employees and customers. Core values shouldbe something you base hiring and firing 6:39 AM Sep 24th from Tweetie
Luck is about being open to new opportunities 6:40 AM Sep 24th from Tweetie
Book recomendation- Tribal Leadership 6:43 AM Sep 24th from Tweetie
The big question: what is your goal in life? Ultimately to be happy and fulfilled 6:50 AM Sep 24th from Tweetie
Perceived control, progress, connectedness, vision and meaning 6:56 AM Sep 24th from Tweetie
Zappos.com Tony Hsieh @zappos says you can email him for the pres but you can DL it from inc500conference.com next week (via @IncEvents) 6:58 AM Sep 24th from Tweetie
Randall grahm describes how everyone told him not to do wine cafe in his vineyard but he did it. Great intimate connections with customers 7:21 AM Sep 24th from Tweetie
Robert Johnson who sold BET for $3 billion a few years ago. Speaking about what it takes to make it as an entrepreneur 7:23 AM Sep 24th from Tweetie
#inc500 Robert Johnson talks about a cool concept in philanthropy called clubcharity.com 8:48 AM Sep 24th from Tweetie
#inc500 panel innovation: fostering it, managing it, profiting from it. David freedman moderator 8:51 AM Sep 24th from Tweetie
Founders of Emotiv, Atari, chuckie cheeses, and Heartland Robotics #inc500. Excited for this innovation panel 8:54 AM Sep 24th from Tweetie
So many innovative projects fail because people fall into trap of taking negative feedback from nearly everyone because couldn’t visualize 9:05 AM Sep 24th from Tweetie
Panel pic Nolan says politics is the killer of innovation. So easy to say no. Need to breed rebels http://yfrog.com/0git2hj 9:27 AM Sep 24th from Tweetie

Without a champion, ideas are worthless. Need to share ideas openly because it’s all about implementation 9:39 AM Sep 24th from Tweetie
Ian and cal with Wexley School for Girls on stage now. Old agency model is dead. 11:50 AM Sep 24th from Tweetie
Don’t worry first about Twitter or facebook or radio buy. Worry about spending 90% energy on the idea 11:54 AM Sep 24th from Tweetie
#inc500 Ian and cal showing short film winner take steve. Classic. Not sure if random humor lost on this crowd. Regardless, great stuff 11:59 AM Sep 24th from Tweetie
Scott Griffith of Zipcar tells a story of transformation #inc500 http://yfrog.com/0snpbj 12:02 PM Sep 24th from Tweetie

Zipcar transformation all about turning a political movement into a big company. Car sharing really gaining steam #inc500 12:05 PM Sep 24th from Tweetie
Bob williamson describes a really rough first 24 years of life, then went on to start 9 companies, sold Horizon software for $75M 1:37 PM Sep 24th from Tweetie
#inc500 williamson got started at the bottom in the paint industry. Alcholic and drug addict. Credits his success to faith and work ethic 1:40 PM Sep 24th from Tweetie
Life is like a ping pong ball. It goes up and down. Williamson. #inc500 1:42 PM Sep 24th from Tweetie
Jill Strahan of Tastefully Simple advice: just start, know where you’re going, don’t stop. #inc500 1:53 PM Sep 24th from Tweetie
Share your dream with your customers. For Jill, it was being as large as pampered chef. Dream it. Believe it. Work it. 1:56 PM Sep 24th from Tweetie
Fear is the gatekeeper to strength. It’s like building muscle. Rip it down, then grows stronger after day of rest. Repeat. 1:59 PM Sep 24th from Tweetie
The soul will not show us what we cannot handle. Jill Strahan. #inc500 2:00 PM Sep 24th from Tweetie
Hang out with the sunshine people 2:02 PM Sep 24th from Tweetie
Listening to Herman chinery-Hesse, the bill gates of Ghana. Many ghanians didn’t believe it was possible to start software co there 2:09 PM Sep 24th from Tweetie
Herman started with small business clients. Some told him to go to hell. He proved the biz model and grew fast with multinational orgs 2:11 PM Sep 24th from Tweetie
@mark_lawler thx holmes. Definitely getting inspired and learning a lot @inc500 2:13 PM Sep 24th from Tweetie in reply to mark_lawler
#inc500 Jim Collins dynamically takes the stage. How to thrive in these crazy times http://yfrog.com/0hvjlj 5:52 AM Sep 25th from Tweetie

Jim Collins is so engaging that I can’t tweet fast enough. I will blog it later 6:01 AM Sep 25th from Tweetie
Jim Collins – best presenter I’ve ever seen. Wow. Hugely relevant and powerful conversation with this passionate audience #inc500 7:23 AM Sep 25th from Tweetie
What is the secret to success? What is your definition? Barry Griswell, the adversity paradox, Principal Group CEO. #inc500 7:31 AM Sep 25th from Tweetie
Adversity is like a crucible. Going thru it often builds character. The adversity paradox – self accountability, be positive, and then some 7:34 AM Sep 25th from Tweetie
Who you are matters most. No substitute for hard work. Purpose takes the work out of work. 7:40 AM Sep 25th from Tweetie
The power of knowledge and lifetime learning is transforming. A mirror is the most important tool. Introspection 7:44 AM Sep 25th from Tweetie
David Neeleman, founder of jet blue airways and CEO of Azul now takes the stage #inc500 8:17 AM Sep 25th from Tweetie
Jet blue was founded to be a customer service company. Key is flawless execution. David emailed all customers to apologize for 6 min wait 8:25 AM Sep 25th from Tweetie
Your people need to love, absolutely adore where they work. Takes enormous amount of focus on culture to create employee evangelists
Customers feel that tangible element of employees loving that company
Make it right with the customer even if it’s more expensive to fix the mistake to keep the loyalty there
The 6 hour delay on icy NY tarmac. Jet blue got all the bad press because people expected more of jet blue. $34 million in free flights
Does your company matter? If it was plucked from the earth, who would care?
I am a Z. #inc500. Scary
Keith Ferrazzi is damn good on stage. Everyone in the room is in sales.




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