eROI Days Email Agency

In our new study, Leveraging the Mobile Web, we discuss the relevance of the mobile web.

With a leap in American users of over 14% from 2008-2009 it is undeniable that mobile is the way of the future.

In the study we examined our process for creating and launching three completely different mobile sites with very different goals.

“With mobile gaining more and more attention, now is the time to develop your mobile strategy to stay ahead of the pack, and your competition.”

Decide if you’re ready to go mobile »

eROI’s newest case study, Wacom: Progression of an Online Community, has just been released.

This study takes you through the development of an online community of designers from testing to launch.

Below are the three main goals of an online community, we take you through how we met each of these goals with the Wacom Community.

1. Starting a relationship with your customers that can’t be duplicated by the competition, encouraging loyalty and providing value.

2. Maximizing customer interaction time with your brand, as well as building mindshare and influence.

3. Gathering an advanced level of CRM data informed by user interactions, preferences, interests, etc.

Read the whole case study »

Here was my presentation from the Lake Oswego Chamber of Commerce FORGE Marketing Annual Summit – great event!

As usual, I learned a ton from the other speakers:
Kimberly Barta, VP of Marketing, Dr. Martens Shoes
Dayn Wilberding, Dir of Technology, Grady Britton
Kent Lewis, President, Anvil Media

Enjoy this eROI presentation!

I also included a few of my tweets below as well:
@kentjlewis nice. “remember your marketing budget is unlimited” 11:41 AM Jan 28th from Tweetie

Top paid placement is based on Quality Score, not just on highest price. 11:32 AM Jan 28th from Tweetie

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As I was listening to a roundtable of 25 software sales and marketing execs talk about Mobile on our fourth floor yesterday morning, I was struck by how quickly mobile seems to be gaining steam in our collective mindshare.  It’s the hot topic in media, at conferences, and several of our clients – we have been part of some successful mobile website launches in recent weeks.  This blog post is more about highlighting 3 client mobile websites (hence the blog post title above) and I highly encourage you to pull these up on your mobile device which should automatically detect the mobile version of Banfield.net, touch.wacom.com, moonit.com.

For B2B companies like eROI, our mobile web analytics show that mobile web users on our site almost entirely use it for knowing how to get to our office – ContactUs page, however for the 3 mobile sites below, users are drawn into 3 or 4 distinct areas that are easy to find product information (Wacom), or quickly search a database of the closest pet hospital (Banfield), or interact with a web application through mobile version of Facebook Connect (Moonit).  Please check out these 3 creative examples below:

www.banfield.net/mobile

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I had a business mentor ask me yesterday several philosophical questions about the company (eROI) and I was going to use a little stream of consciousness to jot down some thoughts and ideas to start to answer one of his questions – Why.  Why does eROI exist? Why are we doing what we do at eROI?

So, here are some of my rough thoughts:

• Make marketers even better. Partnering with our clients, we come up with the creative idea, the strategy, the implementation, and the software tools to take a company’s digital marketing program to the next level.
• Obviously, the above could use better wording – remember these are rough thoughts. Make marketers better or Empower marketers or something else entirely? It should be something that clearly articulates who are client is and an aspirational goal that we can collectively reach with our client.
• Keywords: Make marketers better, creative, software, digital marketing
• When I founded the company in Nov’02, we started as a full-service email marketing company (software and services), then through online campaigns, added web design and development, and now there are so many marketing channels within digital marketing – it would take a paragraph to list them all out – email marketing, search engine marketing, web design and development, e-commerce, event registration, social media integration, mobile website, application development for web, mobile, building online communities, blog design and development, and then getting specific within each category with iPhone apps, Facebook apps, and the list continues.

Pyramid (in priority order below)

Our clients: marketers

Our employees: creative, innovative, awesome culture, makes life so much better when you have a team like we have that acts like a team and treats each other like family.

Our company: sustainable growth (revenue and profit) to keep doing what we love doing for the long-term.

So, why am I even jotting all these ideas down? A bunch of reasons: it re-affirms what I’m passionate about and helps me put a framework around where we are now.  Next step is to keep a completely open mind as I get input from the team.