Archive for the ‘Beautiful Technology’ Category

Should You Go Mobile?

Monday, February 8th, 2010

In our new study, Leveraging the Mobile Web, we discuss the relevance of the mobile web.

With a leap in American users of over 14% from 2008-2009 it is undeniable that mobile is the way of the future.

In the study we examined our process for creating and launching three completely different mobile sites with very different goals.

Mobile Case Study“With mobile gaining more and more attention, now is the time to develop your mobile strategy to stay ahead of the pack, and your competition.”

Decide if you’re ready to go mobile »

New Case Study, Wacom: Progression of an Online Community

Thursday, February 4th, 2010

eROI’s newest case study, Wacom: Progression of an Online Community, has just been released.

This study takes you through the development of an online community of designers from testing to launch.

Below are the three main goals of an online community, we take you through how we met each of these goals with the Wacom Community.

Wacom Case Study

1. Starting a relationship with your customers that can’t be duplicated by the competition, encouraging loyalty and providing value.

2. Maximizing customer interaction time with your brand, as well as building mindshare and influence.

3. Gathering an advanced level of CRM data informed by user interactions, preferences, interests, etc.

Read the whole case study »

My Presentation: Optimizing your Email Marketing Program for Nuture Marketing, Social, Mobile

Sunday, January 31st, 2010

Here was my presentation from the Lake Oswego Chamber of Commerce FORGE Marketing Annual Summit – great event!

As usual, I learned a ton from the other speakers:
Kimberly Barta, VP of Marketing, Dr. Martens Shoes
Dayn Wilberding, Dir of Technology, Grady Britton
Kent Lewis, President, Anvil Media

Enjoy this eROI presentation!

I also included a few of my tweets below as well:
@kentjlewis nice. “remember your marketing budget is unlimited” 11:41 AM Jan 28th from Tweetie

Top paid placement is based on Quality Score, not just on highest price. 11:32 AM Jan 28th from Tweetie

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Wacom Product Launch – Marketing Campaign Case Study

Tuesday, November 17th, 2009

eROI Case Study: Online Strategy for a Successful Product Launch
Get the full study

Sleek and chic – how can you not love the new Intuos4 tablet from Wacom.  Very psyched how this integrated campaign turned out.  For all the marketers reading this blog post, there are some really good insights to this case study.

Wacom Technology Corporation worked with eROI to launch their brand new product, the Intuos4.  As you will find out, it is more than just a sleek site.  This case study outlines the integrated online strategy used by Wacom, including results of the multi-pronged campaign; email, microsite, and offline channels working together to seamlessly promote the unique aspects of the new Intuos4 tablet.

WACOM 1

Check out the finished site »

“We’re absolutely happy with the number of visitors. We believe we’ve received a 70% awareness of our target audience. I mean, that’s really good. Not many companies are going to achieve that kind of awareness for a new product launch.”

~ Marketing Director, Wacom

Download the Case Study

My Prototype Experience

Monday, October 5th, 2009

I was forwarded a link to a site that engages the user through Facebook Connect.  It had a total video game vibe and my curiosity got the best of me. There was a sense of doom from the beginning.  A New York City cab flipped on it’s side, men with guns and – wait – my face?  Flash forward to predictions of my kids deaths and pictures of them overtaken by worms, it was an experience that fascinated me and creeped me out at the same time.

Me

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My Twitter Stream from Inc. 5000 Conference

Wednesday, September 30th, 2009

The calm before the storm at #inc5000. Already connected with old friends and Inc magazine staff  http://yfrog.com/0oqxmjj 5:56 PM Sep 23rd from Tweetie
Inc #1

One more photo from Gaylord resort in wash dc. Schwanky. http://yfrog.com/16vonyj 5:57 PM Sep 23rd from Tweetie

inc #2

#inc5000 conf starting now. Largest attendance ever at 1,700 of us. Aggregate rev of $214 billion http://yfrog.com/0nxn1jj 6:14 AM Sep 24th from Tweetie

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5 Days, No Electricity, Addicted to Email, not Twitter

Monday, September 7th, 2009

There is nothing like a little distance to make the heart grow fonder.  The past 5 days, I’ve spent with my little family in a remote, rustic cabin in the forested Wallowa Mountains outside of Joseph, Oregon (6 hour drive from Portland).  As with any vacation, it took a couple days to unwind, then it was pure bliss doing what I love doing – being outdoors nonstop, hiking, spending time with my family, and being undistracted by all the craziness in our technology-laden lives.

Upon my return to the grid (meaning my iPhone on the drive back), I realized that my longing for technology was really in communication of key information and emotional connection through my inbox (email is not, nor will it ever be dead in the foreseeable future), not through Tweetie, Tweetdeck when I returned to my laptop at home, Facebook, LinkedIn, or any website at all – it was spending 6 hours of catching up on all of the things that are hyper-relevant to me in my inbox.  Interestingly enough, I could only really scan and internalize all the issues brought up through hundreds of emails on my iPhone for about an hour, and the other 5 hours of digging way deeper and responding happened through my Outlook inbox on my laptop.  It’s a totally different mode of thinking on a 14″ screen than a 2″ screen.

There is a lot of chatter over the past several months among Email Marketing industry execs (over a hundred of us on a private email list) about whether or not Twitter is a complete waste of time or if it will kill Email, and it seems so obvious to me that Twitter is a useful conversation piece that has its place in the marketing mix, but is not yet the killer addictive app/platform/communication channel that email is.  In each of our daily lives, the large majority of us prioritize our Inbox over everything else.  It took almost a week in the woods to be able to articulate this simple gravitational pull towards email.

Are You Thinking about your Holiday Email Campaigns?

Monday, August 31st, 2009

MediaPost’s Email Insider recently did an article on the importance of holiday emails.  As email marketers, it is our duty to not only create quality emails but also give our clients consulting on what kind of email will help their businesses grow.  Holiday email marketing goes beyond Cyber Monday campaigns or even general “Happy Holiday” emails, it is most effective when it starts slowly into an aggressive campaign.  The article pointed out that there are even great opportunities to not only drive business to your e-com site but also to stores with offers like “ship to store” which make up-sells and complimentary sales easier.  The main point is to plan.  Don’t throw together a sloppy campaign a week before Christmas, take it seriously to get serious results.

Here are a few examples of holiday emails eROI has done in the past.

Are You Ready For The 18 Phases Of Christmas?

“If you haven’t begun planning your holiday campaigns, then you’re already behind. The first salvo of holiday email marketing has already been fired, with 8% of major online retailers having already mentioned the holidays in their email campaigns. While most of those were running “Christmas in July” campaigns, a few were just getting in early references to be top of mind later in the season. August is traditionally a non-event for holiday marketing, but September will mark the beginning of a continued effort to win holiday sales that will continue into January…”

Read the rest of the MediaPost article here »

My New iPhone – Marketer’s Dream

Monday, August 17th, 2009

I know I’m so so so late to this game – I have clung on to my Blackberry forever because I feared poor AT&T coverage. I feared that my fingers were too fat to successfully type on the touchscreen from trying it on my wife’s first generation iPhone. Not sure how many more fears I had, but I finally made the switch to the unbelievably intuitive and beautiful creation known as the iPhone. Other than the obvious advantages of an incredible mobile web experience, mature iPhone app ecosystem, more intuitive texting, more readable email, I wanted to focus on the mobile video feature that makes it so easy to shoot video and upload it to YouTube.  So nice.  Here is a video that I took on day 2 of owning my new iPhone:

YouTube Preview Image

If you have an iPhone, please share with us a haiku about why you like it so much. Here’s mine:

iPhone, radiating
beauty, video camera
in my pocket alas

NEW eroi.com Homepage: 10 Homepages in 1

Friday, July 24th, 2009

A couple of days ago, we launched our brand new homepage and we are all psyched with the way it turned out.  As usual for creative agencies, we are our own toughest client, trying to please lots of detail-oriented, savvy decision-makers from every department and aspect of the company. However, we truly followed our own highly-collaborative process, and while it may have taken longer than we wanted to fit this project into all of our client work as well, we were extremely happy with the end result. The user-centered design includes an element of flash which was integrated seamlessly and our production team made everything work like a charm. 

One of the most noticeable new features was the integration of tabs on the page.  There are 10 tabs in all that help the user easily navigate what we offer along with content from each of our five blogs.  At eROI, we drink our own Koolaid when it comes to online marketing.  We have a clear call-out to sign up for our newsletter in the bottom section of our page, we invite people to become a fan of eROI on Facebook, follow us on Twitter, or see our profile on Linkedin and even our most recent tweets are displayed to the right of the page.

Please give us feedback in the form of a haiku – tell us if you love our new homepage or you hate it or something in between, but please please do NOT be boring. thx.

Ignite6 – Only in Portland do You see this

Sunday, July 19th, 2009

Dawn Foster just sent out an awesome Flickr slideshow done by Aaron Hockley. I’ll figure out the iframe work-around to get the embedded slideshow working correctly when I get into the office tomorrow. As I was sitting next to fellow current, current, and former eROI teammates Dylan, Summer, and Garrett, I couldn’t help but commenting on all of the things that Portland creativity, informality, and general vibe offer that you simply can’t find anywhere else. For example: I would never see a toddler or infant at a late-night business event on the East Coast where “ear muffs” are needed in many of the presentations. I doubt other cities have women crescendo into near-real orgasms over vegetables during a presentation. So, to start off my twitter stream from the big Ignite6 night, I’ll pick the one that sums it all up – “What’s great about portland? So communal – techies bring kids to the event, casual, real, accepting, creative, inspiring.” Here’s the rest of my tweets:

# James keller on being a hooker in rugby. Great lessons, entertaining #ignite6

Eva – brilliant thinking

Authority – like librarians – its about what’s real

Anything happens at #ignite6 – veggies an aphrodisiac

Ice cold swim after sauna – shrinkage can be an issue #ignite6

Sauna cleanses you inside and out #ignite6

After intermission – sauna etiquette pres, #ignite6

# Kgw – lesson 1 – be careful who you call a hipster. Epic fail. At #ignite4
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Building Your Brand By Building Community

Wednesday, June 24th, 2009

The eROI presenters, Dylan Boyd, Alex Williams, and I, have traveled all over the country to give presentations on various topics from Building Community Online to The Value of a Welcome Email Program to New Trends in Measuring the Success of your Online Marketing & Social Media Efforts. This blog post is an overload of resource material for 3 great presentations – enjoy!

Online Event Registration Just Got Sexier

Wednesday, June 17th, 2009

This year’s theme for our company appreciation party was put to a vote.  After the votes were tallied the theme was shrouded in mystery until a team email was sent with the reveal in true eROI Rock star fashion.  This year it was fated to be… Summer White Party!  Using our new eROI Event system we created a totally themed event that the email linked to.  Check out the process for creating The eROI Summer White Party.

front-sideThe finished product, see how it was done below.

dashboard

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Ignite NYC – creative vibe to NYC tech scene

Saturday, June 6th, 2009

My two fellow eROI NYC folks, Chris Masagatani and Kavita Makadia, joined me in attending the June 1 Ignite NYC event just a block from Chris’s apartment in Midtown. I had been to an Ignite event in Washington DC which was pretty good, but a little stiff and serious, so my expectations were moderate before going to the event. At this NYC event, I was blown away by how creative, funny, and polished each of the 5-minute presentations were. I highly highly recommend you watch the video below of the brilliantly funny Baratunde Shares of The Onion.

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Email Testing, Testing Survey, Flip Ultra Video Camera

Friday, May 29th, 2009

It’s that time of the quarter again for you to be involved in a really cool study to see how many of us in REALITY actually practice what we preach when it comes to testing our email campaigns. The “Email Testing Survey” should take 2-3 minutes and you’ll probably learn a bit in the process of answering some pretty insightful questions.  Also, you have a good shot at winning a Flip Ultra Video Camera - take the survey here >>

Fill out survey, and you could win this

Fill out survey, and you could win this

The results should be fascinating as everyone in the email marketing world always talks about testing, testing, testing, but not everyone has time, patience, $, or know-how on how to do testing right.

Once again, take the survey and you might win a fun new toy.