eROI Days Email Agency

It is hard these days not to notice the amount of people on the streets, in their cars, riding buses and even enjoying a meal while navigating through a mobile device.  What does this mean for marketing? The amount of time consumers are spending on mobile devices is increasing day by day. What have marketers done to tap into the new, dynamic phase of mobile marketing and how does social media fit in?

eROI decided to find out by conducting a study of over 500 marketers to see what their current attitudes were towards mobile marketing and social media trends.

Get a brief on our study from ClickZ

Our study was geared towards learning:

• The interest in mobile marketing to marketers, if any.
• The importance of mobile marketing and social media to the marketer.
• How the marketer is integrating the media and how much research is being done to optimize it.

The study was successful and informative if not a bit surprising. If 91% of the US population uses a mobile device, what are the marketers really doing to access those consumers? Get the full study here…

Our client Icebreaker’s holiday email campaign was highlighted this month on chiefmarketer.com. As Sherri Sieger explains, Icebreaker took a big risk with us by testing out a new email campaign this past holiday season. Eleven emails were sent out in the six weeks leading up to Christmas, when previously the mailing list had received just one marketing email every few months. The risk paid off big time, as holiday sales increased 32% from the previous year, 58% of which was directly attributed to our campaign.

I encourage you to check out the complete case study to see exactly how we accomplished this. It details each of the eleven emails, as well as the overall results of the holiday campaign.

If you walk by any Icebreaker retail store it’s obvious that they have incredible assets and a lot of personality.

Our task was to put that brand creativity to work and drive up holiday sales.

Our challenge was to make the Icebreaker brand stand out against the barrage of holiday emails coming from every other retailer.

While the creative grabbed the attention of the viewer, the content kept people clicking and purchasing.

Using a total of 11 emails, the campaign helped to substantially increase the holiday sales of 2009 from the previous year.

Strategies we used in the 2009 Icebreaker holiday campaign included:

• Increased frequency of sends (2-3 per week)
• A/B Testing – offers and copy
• Free shipping offers
• Product bundles
• and more…

See the emails and stats from the campaign»

eROI’s newest case study, Wacom: Progression of an Online Community, has just been released.

This study takes you through the development of an online community of designers from testing to launch.

Below are the three main goals of an online community, we take you through how we met each of these goals with the Wacom Community.

1. Starting a relationship with your customers that can’t be duplicated by the competition, encouraging loyalty and providing value.

2. Maximizing customer interaction time with your brand, as well as building mindshare and influence.

3. Gathering an advanced level of CRM data informed by user interactions, preferences, interests, etc.

Read the whole case study »

Recently eROI launched the newly redesigned SpiritMountain.com and with it an exclusive case study.  The re-invention of Spirit Mountain Casino’s online presence made it possible to achieve the marketing, sales, and customer engagement goals of their organization.  With a more organized layout, new functional elements and fresh content, it kept visitors interested and connected. These improvements raised Coyote Club signups 31% while turning more SpiritMountain.com visitors into Spirit Mountain Casino guests.  Our team had a great time with this project and Spirit Mountain was psyched with the results.  Learn how we did it and see the drastic before and after in our new case study.

We just released a new case study and launched the below email to folks who have downloaded previous case studies, guides, and survey studies in our Resource Center. Check it out:

Email Design & Appealing Content Drives Subscriptions for The Smithsonian

Clean, targeted list? Check.

Excellent deliverability? Check.

Hot subject line? Check.

So why aren’t your email marketing campaigns performing like they should?

Our latest email marketing case study illustrates the effectiveness of appealing content and design in email marketing campaigns. Read how creative content offerings and precise brand presentation, combined with email marketing best practices, helped Smithsonian Magazine substantially increase both new & renewal subscriptions.

I had the honor and pleasure to present on Viral Marketing at Innotech Austin yesterday.

The presentation went smoothly. Janet Johnson with Marqui once again did a phenomenal job of co-presenting the unexpectedly viral case study surrounding the controversy of her own company paying bloggers. But, what really stood out from this “innovative technology” tradeshow was the excitement and knowledge from the attendees and companies around the e-marketing world. It was my first visit to Austin, and I was impressed with the culture, the music, the passion for technology and online marketing.

Several follow-up emails from Austin went above and beyond the typical “great to meet you” emails. Their emails probed for deeper insight on some specific e-marketing topics and truly engaged me in a two-way dialogue. Cheers to Austin.