eROI Days Email Agency

Many companies have treated email as the “red-headed stepchild” of the online world, but as money gets tight and targeting become more important, “rock star” becomes a more appropriate term for the direct marketing technique.  Natalie Zmuda’s article, How E-mail Became a Direct-Marketing Rock Star in Recession, shows that not only are businesses talking about beefing up their email, they’re actually allocating a budget for it.  Because of the relatively low cost of using this form of marketing during a recession, email has been looked upon with new eyes.  While other forms of marketing have flourished in the past, the interactive nature and sustainability of email has proven most effective.  One of the most important aspects of a strategic email campaign is that it is trackable.  In Zmuda’s article, Zappos.com mentions that segmentation will be a big part of their strategy moving forward.  By looking at the data from their previous “mass mailing” technique they can start to identify what to send and to whom to send it to.  A case study recently done by eROI lays out the importance of this and using the full potential of the data that is driven from email campaigns.  Below is an excerpt from the Advertising Age article.

E-mail has emerged as a recession darling, as retailers look to proven programs that are cost-effective and results-oriented. That’s led to increasing investment in technologies that better target customers and serve up more enticing messages.

“The economy has energized this channel,” said Ryan Deutsch, VP-strategic services and market development at StrongMail. “It’s become the rock star of direct marketing in a lot of these retail organizations because it’s the most cost-effective and most trackable.”

Read the entire article »

Email is a direct marketing medium, and I appreciate this directness.  I advise clients to be direct with a clear call to action.  But everyday and sometimes 3 times a day can be too much.  Yes, I am talking about an email program that I have praised and defended – Barack Obama’s email marketing program.  McCain doesn’t know how to use email, and last week, Barack was using email far too much.

The following email was the twelth I received for the week yesterday and I just want to tell the Obama posse (Barack, Michelle, Joe, and the local Barack campaign manager) to stop asking me for money in at least one of these uber-frequent emails.  A recent email example with subject line “Deadline: Tomorrow”:

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