When calling 1-800 number, Know their Secrets
Sunday, January 22nd, 2006I get a lot of funny emails, a lot of Spam, and business email. Occasionally I receive helpful email. In this case, it shows tells me about how I can find a human:
“The IVR Cheat Sheet is a free service from Paul English of Kayak.com.
Here are the secret numbers and tips to bypass IVRs to get to a human. Do you know a new cheat? Tell me.
Finance phone steps to find a human
American Express 800-528-4800 0
ATT Universal 800-950-5114 ###
Bank of America 800-900-9000 1 loan; 2 account; 3 investing; 4 info; or 00 to human
Bank One 877-226-5663 0,0
Capital One Visa 800-867-0904 ignore prompts and invalid entry warnings; press #0 four times
Charles Schwab 800-435-9050 3 then 0
Chase 800-CHASE24 5 pause 1 4
CitiBank 800-374-9700 1 online support; 2 billpay; 3 non-online; 4 credit card; or 0 to human
Discover 800-347-2683 ****
E-Trade 800-387-2331 ####
Fidelity 800-544-6666 ignore prompt for social security number, just enter ###
MasterCard 800-MC-ASSIST 000 on each menu
MBNA 800-421-2110 00# when menu starts
Paypal 650 864-8000 cf http://paypalsucks.com/PayPalPhoneNumbers.shtml
Sovereign Bank 800-SOV-BANK 1 english; 1 personal; 3 then social#; passcode, #; then 0 (1-3x)
Sun Trust Banks 404-588-7815 Yes
US Bank 800-US BANKS 0000
Visa 800-847-2911 000 (ignore prompts saying that it’s an invalid entry) ”
