10. My Dad will use Twitter for first time and get hooked

9. My Mom will get on Facebook and get addicted to chatting non-stop with family and friends

8. Skype and other easy video-creation apps will take off in ‘09

7. Open-source, powerful tools like WordPress and Magento will become more like social apps and promote UGC (User-Generated Content)

6. Email campaigns and customer life-cycle email triggers will integrate seamlessly into social networking sites and tools.

5. Email is a whole lot more mobile today, but the formatting is still crap. You’ll see this improve dramatically in ‘09.

4. Social TV on your computer will become more popular than Regular TV among core online users.

3. Advanced site search is becoming so natural and intuitive – marketers will prioritize this as an easy implementation with huge ROI for their site.

2. CRM and Email Automation

1. The Economy will grow in ’09! Optimism will Conquer Fear.